Changes Reported That Required Additional Information 400-28-125-25

(Revised 11/1/11 ML #3295)

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When a mandatory change is reported (whether timely or not) and additional information is needed, the eligibility worker must send a ‘Closure’ notice. This notice must include:

• The specific information and verifications that are needed;
• The information and verifications must be provided within 10 days; and
• Failure to provide information and needed verifications within 10 days will result in case closure at the end of the month in which the 10-day period ends, even if the 10th day extends into a future month.

If the required verifications are provided within 10 days from the date of the notice OR if the required verifications are not provided within 10 days but prior to the case closing the case will remain open and the change processed based on Section 400-28-125-30.

If a case has closed for failure to provide additional information and the caretaker provides the required information in the month following the month of case closure, the case remains closed. The caretaker must reapply.